Hireko Forum

gccgolf1@fairpoint.net · Joined: Feb 6, 2010 Messages: 7 Offline

I had difficulty yesterday identifying the correct headcover for the Dynacraft Online putter. The item description for the putter doesn't mention anything about which headcover will fit the head. I was in the middle of placing an order online when I discovered this. I wanted to order the Dynacraft logo cover, but there are two offered. I tried the live chat, but could only leave a message (during your normal business hours) and as tonight, still have not received a response. So I called customer service to find out which cover fit this putter. The customer service rep didn't know either. Granted, she was extremely helpful and friendly, so I don't want to complain about this, but it's difficult to order the correct headcover when I don't know what it is. I would suggest adding this information either to the headcover description, or the putter description.

Jeff Summitt · Joined: Jan 13, 2006 Messages: 2541 Offline

If you are looking at the Dynacraft logoed HC for the Dynacraft On-Line putter, the one you want is the following:
http://www.hirekogolf.com/hireko/orderportal/catalog_presentation/by_group/0/473/0/0/0/0/0

If you want one that is not logoed, then it is is the following:
http://www.hirekogolf.com/hireko/orderportal/catalog_presentation/by_group/0/491/0/0/0/0/0

Jeff Summitt

gccgolf1@fairpoint.net · Joined: Feb 6, 2010 Messages: 7 Offline

I appreciate the information, but I thought the purpose of this forum was to make suggestions on how to improve the shopping experience, not get specific item numbers. Maybe I'm missing the point.

Jeff Summitt · Joined: Jan 13, 2006 Messages: 2541 Offline

It is, I was just trying to kill two birds with one stone and get back to you as soon as possible.

Jeff Summitt