HIREKO GOLF SHIPPING POLICY AND RATES
All shipping charges are subject to change without notice.
Most items listed in the catalog are carried in stock and are shipped between 24-48 hours. Please use your street address (not a P.O. Box). Please see below for detailed shipping rates. When two or more boxes are shipped on the same day, it is possible they will not be delivered on the same day. Allow 2-3 days before contacting Hireko.
Some weight restrictions apply, call for details. All Air orders, which are not delivered on time, need to be reported within 15 days of receipt of order or no refund will be issued. All replacement orders will be shipped using the same method as the original order. Please call for a Return Authorization Number on returned goods.
Please, allow an additional 3-5 working days for assembled club orders. Shipping charges are calculated at the time of ordering. Please call for United States Postal Service delivery charges. Unless otherwise indicated, products are shipped FOB City of Industry, California, USA.
Delivery in the 48 contiguous United States only, excluding Alaska and Hawaii.
$6.95 per order Flat Rate*. Estimated delivery in 1-5 business days. Not a guaranteed service.
3 Day Delivery
$14.95 per order Flat Rate*. Guaranteed delivery in 3 business days by 4:30 p.m. to most areas (by 7 p.m. to residences). Does not include weekends or holidays. Order must be placed by 11am Pacific Time to ship the same day.
2 Day Delivery
$21.95 per order Flat Rate*. Guaranteed delivery in 2 business days by 4:30 p.m. to most areas (by 7 p.m. to residences). Does not include weekends or holidays. Order must be placed by 11am Pacific Time to ship the same day.
Next Day Delivery
Price based on weight and destination. Guaranteed delivery the next business day by 3 p.m. to most areas. Does not include weekends or holidays. Order must be placed by 11am Pacific Time to ship the same day.
* Flat rate shipping does not apply to customers with special pricing arrangements (check with your sales rep for details). Some items may not be applicable for flat rate shipping, including bags, box sets and other oversize products. Packaged/Boxed Sets do not qualify for 2nd day or 3 day air shipping.
ALASKA & HAWAII
Flat rate is not available for Alaska & Hawaii. All shipping is based on weight and destination.
Post Office Priority Mail
Estimated delivery in 2-3 business days. Not a guaranteed service. Does not include weekends or holidays. Order must be placed by 11am Pacific Time to ship the same day.
2 Day Delivery
Guaranteed delivery in 2 business days. Does not include weekends or holidays. Order must be placed by 11am Pacific Time to ship the same day.
Next Day Delivery
Guaranteed delivery the next business day. Does not include weekends or holidays. Order must be placed by 11am Pacific Time to ship the same day.
Hireko golf equipment is distributed throughout the globe. If you would like to order from outside the continental United States, you can call us direct at 1-626-330-5525, fax at 1-626-330-5729 or email your order to firstname.lastname@example.org. We offer competitive international shipping rates and quick order fulfillment in most countries. We accept credit cards and wire transfer as payment.
International shipping rates are determined by weight, dimension and zone. You must contact our customer support team for your international rate. The customer is responsible for all duties, taxes and additional fees. All orders from outside the United States must be pre-paid in US dollars and are subject to normal import duty, taxes and customs clearance charges in the destination country. If a customer refuses shipment due to duties and taxes, they will be liable for any costs incurred by Hireko Golf.
If your shipment arrives damaged please contact email@example.com or call 1-626-330-5525 and we will assist you in replacing it. In the event that you would like to return any merchandise purchased from Hireko Golf that is not damaged or defective, you will be responsible for any shipping cost you may incur.
MISCELLANEOUS SHIPPING CHARGES
Add $12.00 additional for C.O.D. orders.
Address Correction Fees
Hireko is not responsible for fees charged by Fedex, UPS, Post Office or other shippers in instances where the customer provides Hireko with incorrect ship to or bill to address information (Street, City, State, Zip Code, etc.). Shipper correction fees will be the responsibility of the customer and the customer will therefore be charged for such fees.
These correction fees are applicable on orders generated from the following sources: phone orders, internet, email, regular postal mail, fax, edi, or other electronic means.